Reviews
State Farm® Agent Roy Hooker
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Maria Dwarica
October 27, 2026
"Serena Tackett: thank you!!
I was in need of car insurance and decided to get a quote from State Farm. I spoke to the nicest young lady Serena Tackett. She was extremely helpful. friendly and wanting to help. I had a wonderful experience. The process was smooth and straightforward, and the service was excellent. I am very pleased with my new car insurance and would highly recommend State Farm to others. Ty Serena!!"
"Thank you Maria! Your words mean so much to me and my team! "
Diane W
October 22, 2026
"Had a great experience w Serena Tacket at Roy Hooker State Farm. I realized my auto insurance carrier had really messed up billing and was charging us a ridiculous amount monthly. Serena reviewed the coverages I needed and the quote will save me $200 a month.
Thank you Serena! YAY for State Farm!"
"Thank you Diane! We value your trust and promise to take the very best care of you! "
Blend Salon
September 9, 2026
"Professional, very friendly, helpful. We appreciate Brandi for saving us money on our car insurance! Definitely recommend"
"Thank you so much! "
Garry Rosenfeld
September 1, 2026
"Thanks to Brandi and Sandra for assisting me in changing my auto insurance over to my new car."
"Thank you G! "
julie vandemheen
August 29, 2026
"Thank you Serena for the great work you do."
"Thank you Julie for giving our girl a shout out! "
Dale Gregor
August 28, 2026
"Great service very knowledgeable and friendly"
"Thank you so much Dale! And for trusting us as your Agency! "
Olivia Jackson
August 28, 2026
"Best State Farm around! Roy and all his staff are amazing!!"
"Olivia! This means the world to us. Thank you! "
Jay Burkett
August 27, 2026
"Amazing!!!"
"Thank you Jay!"
lisa comstock
August 27, 2026
"Serena answered all my questions and was a big help on my policies I have!"
"Thank you for trusting us Lisa! "
Mindi Mcgee
August 27, 2026
"I had the pleasure of speaking with a young lady named Serena today. She was very kind and knowledgeable and answered all of my questions without hesitation. I look forward to further communication with her for my insurance needs."
"Awww thank you Mindi. We agree, Serena is amazing! "
Serena
August 27, 2026
"I’ve had many insurances in my life, but I never have such a beautiful experience as when Serena helped me with my new policy. Very personable, Professional and very kind and patient. I recommend highly!! Thank you!"
"Thank you so much !"
Grant Shorey
August 27, 2026
"I had a really great experience with State Farm! I spoke with Brandi and she was incredibly helpful, friendly, and made the entire process quick and easy. Really appreciate their help and would definitely recommend!"
"Awww thank you Grant! We agree, Brandi is amazing!!! Thank you for your encouraging words! "
Andre Flory
August 3, 2026
"Thanks Sandra, you were very helpful today."
"Thank you Andre! And thank you for trusting us…."
Dianne Collins
July 2, 2026
"When the new FEMA flood regulations came out, Roy and Serena Helped us with understanding the difference in flood and homeowners insurance. As we are new to the area, we really appreciate it. The time they spent with us discussing the options and never once did we feel any pressure to purchase insurance!
We also use them for auto insurance and highly recommend them to anyone in the market Insurance or looking to make an agent change."
"Dianne this mean the world to me. Thank you for trusting my Agency. We will work hard to take the very best care of you. "
Woody Luke
July 1, 2026
"Listened & explained my policy perfectly to me."
"Woody! You and your family have trusted my agency for decades and forever grateful. Thank you for the 5 stars! "
Bryan Stross
June 19, 2026
"Always helpful & professional service."
"Thank you Bryan! We are honored to be your Agency! "
Krithika Venugopal
June 17, 2026
"Good experience with Sandra T."
"Thank you Krithika! We agree, Sandra is an All Star. We will work hard to live up to your praise of our office!"
Colin Saliva
June 11, 2026
"Serena helped me save money on my car and homeowners insurance."
"Thank you Colin!!! We agree, Serena is the best! "
leqal
June 5, 2026
"Excellent services"
"Thank you so much for your 5 stars! "
Bobbi Rardin
June 5, 2026
"Anthony's was very professional and helped walk me through the entire process. My husband recently passed away , I’m new to Florida, and it was the first time I had to do this myself. I highly recommend him to anyone shopping for insurance. Thank you Anthony!"
"Thank you Bobbi! Welcome to Florida and to our Agency. We will work hard to live up to your 5 stars! "
Anny C
May 12, 2026
"Roy Hooker’s State Farm office provides excellent service and great rates. The team is friendly, responsive, and easy to work with. Highly recommend reaching out if you’re shopping for auto insurance."
"Thank you Anny! We will work to earn your praise!
"
Anny Hudon
May 4, 2026
"Anthony was so kind, professional, patient and helpful. He explained all my options and answered all my questions with detail. He offered and explained additional coverage that may be beneficial to me. I highly recommend him."
"Thank you Anny! We agree, Anthony is sooo good at what he does! "
Brooke Polo
April 27, 2026
"Anthony was great! Answered all my questions and was easy to contact. Affordable pricing for the market!"
"Thank you Brooke! This made our whole team smile! "
Gilberto Lopez-Padro
April 24, 2026
"I have never had it so easy consolidating my insurance policies! Mrs. Ziegler hand-holded me thru the process and in a 24 hours period everything was done and coverage active. Don't just look at the pricing, look at all the things that are included in the coverage. I wholeheartedly recommend you bring them into consideration."
"Thank you Gilberto! Serena is sooo good at making our clients smile! "
Stephanie Puleo
April 24, 2026
"Great customer service and better rates!"
"Thank you Stephanie! "